Privacy Policy
Website: mathsvidyainstitute.in
Business Name: Maths Vidya Institute
Owner: Er. Aman Khanna
Contact: mathsvidya.info@gmail.com
At Maths Vidya Institute, we respect your privacy and are committed to protecting the personal information you share with us when you visit mathsvidyainstitute.in, use our online CBSE Maths test series, enrol in our live online classes, or purchase our video lectures with hand-written notes. This Privacy Policy explains how we collect, use, store, and protect your information.
By using our website or services, you agree to the practices described in this policy. Please read it carefully before submitting any personal information.
1. Information We Collect
We collect the following types of information when you interact with our website and services:
1.1 Information You Provide Directly
• Full name
• Class (Class 8 to 12 CBSE)
• Mobile number
• Email address
• Payment information (processed securely through Razorpay – we do not store card details)
• Messages sent via WhatsApp, contact forms, or email
1.2 Information Collected Automatically
• IP address and browser type
• Pages visited and time spent on our website
• Device type (mobile, tablet, desktop)
• Referring URL and search terms used to find our website
• Cookies and similar tracking technologies
1.3 Information From Free Test Attempts
When a student attempts a free chapter test on our CBSE Maths test series, we collect their name, class, mobile number, and email address before the test begins. This information is used to send score reports and relevant course updates.
2. How We Use Your Information
We use the information collected for the following purposes:
• To provide access to our online CBSE Maths test series, live classes, and video lectures
• To process payments and send order confirmations
• To send your test score report and answer review after each test
• To send course updates, new chapter alerts, and study resources
• To respond to enquiries sent via WhatsApp, email, or contact forms
• To improve our website, content, and teaching materials based on usage data
• To send promotional offers and reminders (you may opt out at any time)
• To comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
• With Razorpay (our payment gateway) to process transactions securely
• With Google Analytics and Google Tag Manager for website performance analysis
• With WhatsApp Business to communicate with students and parents
• With legal authorities if required by law or court order
All third-party service providers we work with are required to handle your data securely and only for the purposes we specify.
4. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us:
• Remember your preferences and login status
• Analyse website traffic through Google Analytics
• Track which pages and resources are most useful to students
You can disable cookies through your browser settings. However, some features of our website may not function correctly if cookies are disabled.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy. Specifically:
• Account and purchase data is retained for 3 years from the date of last transaction
• Free test lead data is retained for 12 months
• Email and WhatsApp communication records are retained for 2 years
You may request deletion of your data at any time by contacting us at mathsvidya.info@gmail.com.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. These measures include:
• SSL encryption on our website (https://)
• Secure payment processing through Razorpay (PCI DSS compliant)
• Password-protected access to student records
• Regular monitoring of our systems for security vulnerabilities
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights
As a user of our website and services, you have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Opt out of marketing emails and WhatsApp messages at any time
• Withdraw consent for data processing where consent was given
To exercise any of these rights, contact us at mathsvidya.info@gmail.com. We will respond within 7 working days.
8. Children’s Privacy
Maths Vidya Institute provides educational services to students of Class 8 to 12 CBSE, which includes students who may be minors. We do not knowingly collect personal information from children under 13 without verified parental consent. If you are a parent or guardian and believe your child has provided personal information without your consent, please contact us immediately at mathsvidya.info@gmail.com and we will take steps to remove the information.
9. Third-Party Links
Our website may contain links to third-party websites including our YouTube channel (@MathsVidyaInstitute-2.0), WhatsApp, Razorpay, and Google services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Owner: Er. Aman Khanna
Email: mathsvidya.info@gmail.com
Website: mathsvidyainstitute.in
WhatsApp: Available on website
We are committed to resolving any privacy concerns promptly and transparently.